<optgroup id="t00u1"></optgroup>
    <span id="t00u1"><sup id="t00u1"></sup></span>

    1. <optgroup id="t00u1"><i id="t00u1"><del id="t00u1"></del></i></optgroup>

          1. Skip to main content

            24/7 Commercial Service

            call 1-800-379-6484

            Find an expert
            carrier-man-talking-on-telephone-looking-at-computer-sm carrier-man-talking-on-telephone-looking-at-computer-mobile

            eDesign Software Support

            Help is on the way, just ask the experts.

            Working late into the night and need a quick answer, or have a unique application that requires advice? Chances are, the resources on this page can provide the answer. If not, assistance from our software help desk at [email protected] is also available.

            HAP Training Videos

            Click below for training videos designed to help users with various tasks such as installation, setting preferences & utilizing the HAP building wizards.

            Access HAP Training Videos

            EXchange Newsletter

            EXchange is an electronic newsletter offering timely, informative and interesting news about Carrier eDesign Suite software. Delivered quarterly via e-mail, each issue provides a wealth of information including technical articles, news about new software releases and software in development, training schedules and registration, and answers to frequently asked software questions.

            EXchange Archive

            Get a Free 90-Day Trial of eDesign Software
            Request a Trial
            Register for eDesign Training
            Sign Up Here
            Order eDesign Software
            Order Here

            HAP e-Helps

            HAP e-Helps are articles providing timely guidance on the many technical questions that may arise when using HAP. From building modeling for LEED?1 certification and system design guidance, to hourly weather data and report interpretation, HAP e-Help provides easy to follow, helpful information to lead you to HVAC system design solutions and thorough energy analysis investigations.

            e-Help Number Title Release Date
            034 Modeling DHRC in Condenser Loop Heat Recovery 12/05/2014
            033 Modeling Heat Exchanger in Condenser Loop Heat Recovery 12/05/2014
            032 Modeling A/C Chillers with Heat Recovery Condensers 12/05/2014
            031 Modeling DHRC with Cooling-Only Chillers Heat Recovery 12/05/2014
            030 HAP and ASHRAE? 62MZ Spreadsheet 04/30/2014
            029 Modeling Induction Beams in HAP v4.8 06/24/2013
            028 Modeling Active Chilled Beams in HAP v4.8 06/24/2013
            025 Optimizing Ventilation Design in HAP 03/25/2013
            024 Boiler Simulation Calculations 12/12/2012
            022 Importing Simulation Weather Data 08/07/2012
            021 Reducing LEED Unmet Loads in HAP v4.5 06/07/2010
            020 Understanding LEED Unmet Loads in HAP v4.5 06/07/2010
            019 Reducing Unmet Loads in HAP 4.4 09/09/2009
            018 Exporting HAP Hourly Simulation Data to Spreadsheets 07/01/2009
            017 Modeling Chilled Beam Systems in HAP 07/01/2009
            016 Converting HAP v4.3 LEED EAc1 Projects for use in HAP v4.4 09/09/2008
            015 Using HAP v4.4 for LEED EAc1 Analysis 09/04/2008
            014 Carrier-Modified ASHRAE 90 1-2004 User's Guide Schedules for HAP 03/02/2007
            013 How to Archive/Retrieve Project Data 03/02/2007
            012 How to Import Data from Template Projects 01/23/2007
            011 ASHRAE 62.1-2004 Ventilation Air Sizing in HAP 11/29/2006
            010 Interfacing HAP Simulations with Geothermal WSHP Design Programs 10/16/2006
            009 Effect of Internal Shades on Cooling Loads 08/26/2006
            008 Applying Schedules and Profiles in HAP 06/15/2006
            007 Zone T-Stat Check 03/03/2006
            006 Ventilation in HAP 11/02/2005
            005 Low Heating Costs 11/01/2005
            004 Transfer Function Methodology (TFM) 10/27/2005
            003 Designing/Simulating WSHP (California Loop) Systems 10/24/2005
            002 How to Model WSHP/GSHP Systems 10/01/2005
            001 Introducing HAP e-Help 11/01/2005

            1LEED is a registered trademark of US Green Building Council